Skip to Content

Problems & Solutions

The following are common problems we see when evaluating workstations, and possible solutions.

(click on item for image of problems and solutions)

Placement of Documents

Twisting and leaning forward to view documents while working on the computer causing awkward neck, back and shoulder postures.

Documents Placed to Left                Documents placed between keyboard and monitor

Solution:

Use an in-line copy holder when working from documents.

problem solutions

back to top

Wrist Support

Resting wrists on desktop when working on the keyboard or mouse causing awkward wrist postures.

Wrists resting on desktop while typing

Solution:

Lower feet on the keyboard and use a soft wrist rest for the keyboard and mouse.

Wrist lifter placed in front of keyboard while typing

back to top

Lumbar Support

Sitting forward in the chair while working, providing no lumbar support.

Sitting forward on seat with no lumbar support

Sitting forward on seat with no lumbar support

Solution:

Sit fully back in the chair when working. Adjust the depth of the seat pan, the angle of the back or use a lumbar cushion.

Seated back in chair providing lumbar support

Sit fully back in the chair when working. Adjust the depth of the seat pan, the angle of the back or use a lumbar cushion.

 

back to top

Placement of Frequently Used Items

Reaching for frequently used items causing awkward arm and shoulder postures.

Commonly used items causing awkward arm and shoulder positions

Solution:

Keep frequently used items within an easy reach.

Commonly used items placed in easy to reach positions

back to top

Placement of Pointing Device

Reaching for the mouse causing awkward shoulder and arm postures.

Pointing device placement causing awkward arm and shoulder positioning

Solution:

Position the mouse close to the keyboard. Place the mouse directly in front of you when performing mouse intensive tasks (i.e. web browsing.)

Pointing device placed close to keyboard

back to top

Retrieving Items from Shelves

Reaching for items located on overhead shelves causing awkward arm and shoulder postures.

Reaching for items in overhead shelves causing awkward should positioning

Solution:

Stand to retrieve items off a shelf.

Standing to retrieve files in overhead storage

back to top

Seat Height

Sitting too low causing awkward wrist postures when typing and mousing.

Sitting low causing awkward wrist and mousing posture

Solution:

Raise the chair and use a footrest to position yourself at the proper typing height or purchase a keyboard tray.

Higher seat position for better wrist positioning

back to top

Laptop Use

Laptop computers do not allow the keyboard and monitor to be at the correct height causing awkward shoulder, neck and back postures.

Laptop not allowing proper monitor and keyboard height

Solution:

Add a separate keyboard and mouse and raise the laptop monitor to the proper viewing height.

External keyboard and mouse with riser to lift laptop viewing height

back to top

Keyboard Angle

Positive slope of keyboard tray causes awkward wrist postures.

Positive keyboard slope causing awkward wirst posture

Solution:

Position keyboard tray flat or slightly negative.

Keyboard try flat or negative for better wrist posture

back to top

Placement of Keyboard and Pointing Device

Placing the keyboard on a keyboard tray and the mouse on the desk causes awkward arm and shoulder postures.

Placing keyboard on tray and mouse on desktop causing awkward arm posture

Solution:

Place keyboard and mouse on the same surface and close to each other.

Keyboard and mouse on same level and close to one another

back to top

Telephone Use

Cradling the telephone handset on your shoulder causes awkward shoulder and neck postures.

Resting phone on shoulder causes awkward neck and shoulder posture

Solution:

Use the “hands free” option on your telephone or use a headset when speaking on the telephone while accessing the computer.

Use hands free or headset with telephone

back to top

"L" Shaped Workstations

Working in an “L-shaped” corner causes awkward shoulder and arm postures.

L Shaped desks cause awkward arm and shoulder posture

Solution:

Use a corner extension to position the keyboard and mouse within an easier reach.

Use corner extension with L Shaped desks for easier reach

back to top